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Have gone to Mavis in Vails Gate, NY and had tires put in a year ago. Management at that time worked with me.

Now new management in 2014 is very inflexible. They say "price match" but the tire I had a price for was a different speed rating. Actually, a more expensive tire was priced $20 less at Sears, and Craig barked at me, "well, why didnt you just have them do it?" I explained I do not want a tire with a different rating than teh others. So, Joe comes out and after a few minutes, the best he can offer is $8 off.

So, basically their "price match" deal is a load of ***!!!! Avoid them at all costs if you can!!!!

Monetary Loss: $150.

Location: Vails Gate, New York

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Mavis D Axx

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.ย  Please allow us the opportunity to help resolve this matter to your satisfaction.ย  Please email Customer Relations at maviscustomercare@mavistire.com or call Alexa at 914-984-2500 ext 5000.ย  We look forward to hearing from you.

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