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Had new tires put on before a trip to lake George, lug nuts were left loose & could have been a dangerous situation with my whole family in the car, including a 7 year old boy, when I contacted the Poughkeepsie located store where the work was done they said they had to order a new wheel , which mind you took a month, after my long inconvenience, I spoke with Dan who blamed corrosion on the wheel to cause the lug nuts to loosen and almost cause an accident on rt 9 in Fishkill, why wasn't it addressed at the time of the installation? Answer me dan, I also might add that during my conversation with Dan, me being very familiar with cars, I know better than to listen to their lame excuses for incompetence, he had the balls to laugh at me. I want you to know dan, I'm waiting for one more problem with the work that's under warranty , anyone with a family they care about should steer clear of these so called mechanics, it may cost you or someone else their life

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Mavis D Axx

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.ย  Please allow us the opportunity to help resolve this matter to your satisfaction.ย  Please email Customer Relations at maviscustomercare@mavistire.com or call Alexa at 914-984-2500 ext 5000.ย  We look forward to hearing from you.

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Jenna

Mavis Discount Tire Brand Ambassador

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