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Had to go back FOUR times because they are inept to install wheel bearings. They intentionally overtighten them because they willingly ignored the installation instructions.

Overtightened the drain plug stripping the thread. Luckily, I could get it rethreaded, but that cost over 100$. They outright denied that they damaged my car and claimed that the place who repaired the damage was screwing me over. The repair included cutting a new thread and using a regular plug. Mavis would have used a cheap self-tapping plug that may work two or three times, after that you need a new oil pan.

They also do not keep appointment times, are rude, utterly clueless, leave your car dirty and everything from mirrors over seats to steering wheel badly adjusted.

Avoid like the plague!!!

Monetary Loss: $110.

Location: Schenectady, New York

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Mavis D Axx

Mavis Discount Tire is committed to delivering the best possible customer service and we apologize for the unsatisfactory experience.ย  Please allow us the opportunity to help resolve this matter to your satisfaction.ย  Please email Customer Relations at maviscustomercare@mavistire.com or call Alexa at 914-984-2500 ext 5000.ย  We look forward to hearing from you.

Regards,

Jenna

Mavis Discount Tire Brand Ambassador

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